Canteen Connect ensures customer and client satisfaction. This fundamental program provides a customer liaison representative in each local market. Every quarter, this representative contacts every client whom Canteen serves. "Over the last three years we have been listening closely to our customers through customer surveys, focus groups, and our specially designed client communications program known as Canteen Connect," said Tony Gagliardi, Canteen Vending Services president. "The results have provided invaluable insight into achieving our mission as the most customer focused company in the world." With Canteen Connect, the company confirms that the Canteen organization is fulfilling its standards for vending excellence. More importantly, Canteen Connect ensures that Canteen Vending Services consistently meets or exceeds client and customer expectations.